As telcos transition to cloud-native architectures, the operational complexity can sometimes feel overwhelming. From managing distributed systems to ensuring seamless performance, the challenges are significant. Here, we outline key steps to address these complexities and explore how BrightPath can assist in optimizing your operations.
Key Steps to Address Operational Complexity
1. Automation Tools Implementing automation tools is crucial for streamlining operational processes. These tools can significantly reduce the complexity involved in managing cloud-native environments by automating repetitive tasks and ensuring consistency in operations. Examples include:
Intent-Based Orchestration: Manages cloud-native applications through Service Level Objectives (SLOs), it defines auto-scaling rules, auto-recovery rules, affinity rules and enables the clusters orchestration to meet these rules automatically.
Self-Healing and closed-loop automation: This involves a continuous feedback loop where the system can:
Monitor: Continuously monitor network performance and health using advanced analytics.
Analyze: Use AI to analyze data and detect anomalies or performance degradation.
Respond: Automatically trigger corrective actions, such as reallocating resources or rebooting services, to resolve detected issues without human intervention.
Learn: Continuously learn from past incidents to improve future responses and refine automation rules.
This closed-loop approach ensures that networks can automatically detect and fix issues, maintaining high service reliability and performance..
Workflow Automation: Automates complex multi-tier deployments, ensuring that tasks are performed accurately and efficiently enabling approaches such as infrastructure as code (IaC).
2. Operational Practices
Adopting new operational practices and frameworks specific to the telecom industry can help manage the complexities of cloud-native infrastructure. Telecom-specific initiatives, such as the TM Forum's Frameworx and Open Digital Architecture (ODA), ETSI's Open Source MANO (OSM) and Linux's Open Network Automation Platform (ONAP) provide models and best practices for cloud-native environment operations management. These frameworks offer structured guidelines for service management and governance, ensuring that all aspects of your operations, from network management to customer service, are aligned with industry standards and best practices.
3. Monitoring and Analytics leading to AIOps
Using advanced monitoring and analytics tools is essential to gain insights into system performance and proactively address issues. Specifically, AIOps (Artificial Intelligence for network Operations) platforms use machine learning algorithms to analyze vast amounts of data from various network components in real-time. This analysis provides deep insights into network performance and user behavior, identifying patterns and anomalies that might indicate potential issues. By leveraging AIOps, telcos can perform:
Anomaly Detection: AIOps platforms can detect deviations from normal operational behavior, signalling potential issues before they impact services.
Root Cause Analysis: When an issue occurs, AIOps can quickly identify the root cause by analyzing data from various sources, reducing the time required to diagnose and fix problems.
Predictive Maintenance: Predictive algorithms forecast potential equipment failures, allowing telcos to schedule maintenance proactively and prevent downtime.
Capacity Forecasting: Analyzing historical and real-time data enables AIOps to predict future traffic trends and capacity needs, aiding in strategic planning and resource allocation.
This can be developed into an approach for self healing networks through closed loop automation initially with recommendations and over time full automation.
How BrightPath Can Assist
1. Expert Advisory and Recommendations
At BrightPath, we provide expert advisory services to help you navigate the complexities of cloud-native environments. Our team of consultants assesses your unique needs and recommends the most suitable automation tools, operational practices, and monitoring solutions. We ensure that you have a clear strategy tailored to your specific requirements.
2. Toolset Selection and Integration
We assist in selecting and integrating the right toolsets for your cloud-native operations. Whether it's intent-based orchestration tools, self-healing capabilities, or workflow automation, our experts guide you in choosing the best solutions. We ensure seamless integration with your existing systems to maximize efficiency and effectiveness.
3. Customizing Best Practices
BrightPath helps you adopt and customize operational frameworks such as OSM, ONAP, and TM Forum models to manage your cloud-native infrastructure. Our consultants work closely with your team to tailor these practices to your organization's needs, providing a robust structure for managing complexity and ensuring smooth operations.
4. Advanced Monitoring and AI based operations
We offer expert advice on implementing sophisticated monitoring and analytics tools to gain deep insights into system performance. We can guide you in utilizing AI in network operations (AIOps) for anomaly detection, root cause analysis, predictive maintenance, and capacity forecasting. Our consultancy ensures you can proactively address issues and maintain optimal performance.
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By addressing operational complexity with these key steps and leveraging BrightPath's consultancy expertise, telcos can navigate the challenges of cloud-native architectures with confidence. Partner with BrightPath to optimize your operations and achieve seamless performance in your cloud-native journey.
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The following post are now available in this series on Cloud Native adoption in Telco
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